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Level 1

4 points

iCloud message issue

my phone is giving me an error that "messages in iCloud is not available because iCloud and message accounts are different" how do I fix this?

Posted on Mar 6, 2022 8:22 PM

Top-ranking reply

Level 10

91,311 points

Posted on Mar 7, 2022 2:40 AM

In Settings, Messages, Send & Receive.

Is the email there different from your signed-in iCloud address in Settings, your name?

If so try this:

Settings, Messages, Turn off iMessage

Settings, Face Time, Turn off Face Time

Restart the phone.

Settings, Messages, Turn on iMessage, SMS, MMS

Settings, Face Time, Turn on Face Time

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