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Level 1

4 points

Stolen phone

Hello my device was stolen and find my phone is off. Am I covered under apple care for this device ? And how can I find device if it it turned off

iPhone 11, iOS 15

Posted on Mar 7, 2022 5:54 PM

Top-ranking reply

Level 10

166,627 points

Posted on Mar 7, 2022 6:08 PM

Did you purchase AppleCare+ with Theft and Loss protection?

If Find My is off, the device is powered off, you cannot locate it.

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