I just purchased office 365 bundle on my mac through app store....it downloaded the icons

I just purchased office 365 bundle on my mac and it says I don't have one associated with this apple ID

Posted on Mar 8, 2022 10:06 AM

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Question marked as Top-ranking reply

Posted on Mar 9, 2022 9:31 AM

Hello Michaelbrickensphotography,


It sounds as though you've successfully downloading Microsoft Office 365 from the App Store but having issues logging in to your account via the Microsoft Office 365 apps. To confirm, after installing the applications did you follow the prompts within the apps to purchase a subscription? If so, have you verified your subscription by following the steps in the article below? If not, use the applicable steps for your device to confirm your subscription. While the title of the article advises how to cancel a subscription, these are the same to view your subscriptions.


How to cancel a subscription from Apple


If you have subscribed via another method such as directly through Microsoft or have subscription provided by your employer. You'll want to make sure you follow the steps in the article below to sign in using the account used to purchase that subscription or that the subscription is associated with.


Sign in to Office


Have a great day!


1 reply
Question marked as Top-ranking reply

Mar 9, 2022 9:31 AM in response to Michaelbrickensphotography

Hello Michaelbrickensphotography,


It sounds as though you've successfully downloading Microsoft Office 365 from the App Store but having issues logging in to your account via the Microsoft Office 365 apps. To confirm, after installing the applications did you follow the prompts within the apps to purchase a subscription? If so, have you verified your subscription by following the steps in the article below? If not, use the applicable steps for your device to confirm your subscription. While the title of the article advises how to cancel a subscription, these are the same to view your subscriptions.


How to cancel a subscription from Apple


If you have subscribed via another method such as directly through Microsoft or have subscription provided by your employer. You'll want to make sure you follow the steps in the article below to sign in using the account used to purchase that subscription or that the subscription is associated with.


Sign in to Office


Have a great day!


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I just purchased office 365 bundle on my mac through app store....it downloaded the icons

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