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Iwatch 6 watch face is blank (black)and clock returns only if I press the crown

My iWatch6 watch face is blank (black) and the clock face returns briefly when I press the crown. Also, sometimes the clock face is so dim I can hardly see it. Is there a way for me to fix this or should I bring it in to the Apple Store?

Posted on Mar 8, 2022 10:21 AM

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Question marked as Top-ranking reply

Posted on Mar 8, 2022 11:00 AM

Taking it to an Apple Store is probably your best bet.

Genius Bar Reservation and Apple Support Options - Apple


You can try to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support


If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup just created. This should result in no loss of data. It deletes all temp and corrupted files and re-indexes the file system.

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support


1 reply
Question marked as Top-ranking reply

Mar 8, 2022 11:00 AM in response to marthajames

Taking it to an Apple Store is probably your best bet.

Genius Bar Reservation and Apple Support Options - Apple


You can try to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support


If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup just created. This should result in no loss of data. It deletes all temp and corrupted files and re-indexes the file system.

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support


Iwatch 6 watch face is blank (black)and clock returns only if I press the crown

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