Looking for advice with duplicate apps in Finder Applications

I'm helping the folks out and discovered their system is a little funky.

There are duplicates of apps in the application directory, so I looked and found this discussion:

Big Sur Made Duplicates of my Applications - Apple Community

They are running Catalina so things have been like this for a while. I know I should update the system, but before that should I address the duplicate applications or will a later system update correct this? If needed to do manually, I'm assuming a elevated shell and delete the files from the Macintosh HD/Applications directory, is that correct?


Posted on Mar 8, 2022 10:38 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 9, 2022 9:30 AM

Hi jeff_apple,


If those duplicate applications seen are ones that are built into macOS, you won't be able to manually delete them as you would non-built-in apps. We would suggest reinstalling macOS to remove the duplicates. Here's how: How to reinstall macOS.


It would be up to the user if you'd want to just try upgrading to an entirely new macOS first: Upgrade to macOS Monterey. That should also remove the duplicate applications as you are essentially placing an entirely new upgraded copy of macOS on the machine.


If you have more questions and need more support on this, feel free to reach out to Apple Support directly: Get Support



Best regards.

Similar questions

4 replies
Question marked as Top-ranking reply

Mar 9, 2022 9:30 AM in response to jeff_apple

Hi jeff_apple,


If those duplicate applications seen are ones that are built into macOS, you won't be able to manually delete them as you would non-built-in apps. We would suggest reinstalling macOS to remove the duplicates. Here's how: How to reinstall macOS.


It would be up to the user if you'd want to just try upgrading to an entirely new macOS first: Upgrade to macOS Monterey. That should also remove the duplicate applications as you are essentially placing an entirely new upgraded copy of macOS on the machine.


If you have more questions and need more support on this, feel free to reach out to Apple Support directly: Get Support



Best regards.

Mar 9, 2022 11:35 AM in response to jeff_apple

Your screenshot for the Facetime.app located in Macintosh HD/Applications has a Friday July 17, 2020 date. I notice that most or all of the "duplicates" in your Finder screenshot are also dated Friday July 17, 2020. They also appear to be the apps that are bundled with macOS which means they should only be in /System/Applications. Do you have any info about what may have been done with the Mac on that date? Was there an update, upgrade or reinstallation of macOS around that time?


Note, you should not mess around with either of those folders (even if you can get to them). Catalina & subsequent versions of macOS are very different from previous versions of macOS. There is a lot of new structure behind the scenes that is not actually the way it seems to appear in the Finder and elsewhere. System/Applications is in the read-only system volume; /Applications is in the writeable data volume. They are firmlinked together so in the Finder they appear as one.


See if you can do some further diagnosis but I suspect the only real "cure" will turn out to be wiping the hard drive and reinstalling macOS from scratch.

Mar 10, 2022 4:14 PM in response to jeff_apple

The apps that have the circle through them are undoubtedly incompatible with Monterey and you can remove them.


iTunes was replaced by Music & TV apps in Catalina.

iPhoto was discontinued when Catalina was released.

iWeb & iDVD were EOL'd 10 years ago. They are basically not compatible after Snow Leopard.


All the others with the circle through them are also probably 32-bit apps, incompatible w/Catalina & later.

Mar 9, 2022 9:16 PM in response to MartinR

Thanks to both of you.


@MartinR, I'm not sure but suspect that was when the BigSur update happened. I saw notes about issues with that update when things moved as you described to the Macintosh HD/system/application from Macintosh HD/applications. It seems that may not have completed successfully? Thanks for the note on not trying to manually mangle those folders.


I decided to roll the dice and update to Montery which appears to have deleted most, if not all, dups. Now there are just several lingering applications with the circle/line and dimmed out. I'm not clear why those persists and weren't wiped automatically (iTunes for example). But things look better...

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Looking for advice with duplicate apps in Finder Applications

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.