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For some reason if you take a credit card off your phone it doesn’t let you download apps so I tried putting my credit card back onto my phone to which is said card declined.. I’m confused because the card is still in use and has plenty of money on it so i don’t know how it’s saying declined? Especially since I’m not trying to buy anything I just want to download a free app
iPhone 11, iOS 15
I removed the payment method but still cannot download app it asked me to put my Apple ID password to view my billing information which is just more confusing because there’s nothing wrong with it and when I edit it does nothing and closing it simply asks me to do it all over again
I removed the payment method but still cannot download app it asked me to put my Apple ID password to view my billing information which is just more confusing because there’s nothing wrong with it and when I edit it does nothing and closing it simply asks me to do it all over again
so I now realize this whole situation is because of a pending purchase that for some reason never went through even when I had money on my card so now my credit card won’t work on my phone and can’t pay off the pending purchase so now I literally can’t download a free app that has nothing to do with the pending purchase because apple declined my card for no reason and let a pending purchase go through it just a massive inconvenience on apples part now because my card got declined for literally no reason I cannot use it on this phone anymore and now have to get someone else’s card to pay that pending purchase just so I can get a free app completely separate from this other purchase
When you click the hyperlink in my post, it bring you to -> Change, add or remove Apple ID payment methods – Apple Support (UK)
You didn’t read that Apple article, read again.
If you can't remove a payment method from your Apple ID
https://support.apple.com/en-gb/HT203905
👉 If you still can't remove a payment method, contact Apple Support.
In such a situation, I recommend that you contact iTunes Store Support Team directly, using this link:--> iTunesStore & App Store – Get support for various issues, and choosing: your country, then Apple ID, then iTunes & App Store. If your problem is not among the options shown there, tap/click on the option “the topic is not listed” and describe your issue.
Regards
Giulio
If you take a credit card off of your phone you can still download apps, as long as they are free AND don’t have in-app purchases or subscriptions. You need a payment method in your account under all other circumstances.
A “payment declined” or “card declined" message means that the issuer of the credit or debit card you have on file in your iTunes account rejected a charge or account confirmation. It is not an Apple problem; Apple is just passing through the message from your issuer. There are a number of reasons the charge or verification might be declined:
See this Apple article: If your payment method is declined in the App Store or iTunes Store
If your payment method is declined in the App Store or iTunes Store - Apple Support
You may need to have a payment method on file, even if the app you want to download is free.
Check which payment method you have on file and make sure it hasn't expired, been declined or failed.
It says failed but I don’t know what that means?
I’m having the same issues I changed everything and still it won’t take any method of payment
Read tha Apple article in my post, sroll down & 👉 If you still need help, contact Apple Support.
Card declined
