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mcbee221 Author

Level 1

9 points

I sent a gift card to someone, they didn’t receive it.

I was charged for this card and they never redeemed it. How do I get it resent?

Posted on Mar 8, 2022 3:42 PM

Top-ranking reply

MVegas21

Community Specialist

Posted on Mar 9, 2022 10:48 AM

Hi there mcbee221,

If you haven't done so yet, ask the recipient to check other folders such as "spam" or "junk", just to make sure it isn't there. If they still can't find it, contact Apple directly. They can be reached here: Get Support, or by calling the most applicable phone number from this list: Contact Apple for support and service.

Best regards.

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I sent a gift card to someone, they didn’t receive it.

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