You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Chess App

The chess app (preinstalled) can't load for whatever reason. I have tried force quitting it, restarting, closing all windows, just freezes, loads and dissapears

I would be very helpful if this issue was fixed.

iMac 21.5″, macOS 11.5

Posted on Mar 9, 2022 1:54 AM

Top-ranking reply

PRP_53

Level 10

91,579 points

Posted on Mar 9, 2022 1:58 AM

1 - Suggest restarting in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.

2 - Does the issue present in this mode ?

3 - If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.

4 - If the issue is present in the dummy account - then this appears to be a System Wide issue.

Then, please report back if it is still not working as expected.

View in context

Chess App

Similar questions