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Level 1

10 points

Safari can't verify the identity of the website

This message comes up every time I try to log in to my bank, ebay, paypal, vodafone, hotmail, etc. Basically everything I try to log into. It tells me the certificate is invalid, or the issuer is invalid. This just started one day a little while ago. I have all these pages bookmarked and safari used to be fine with them. I downloaded firefox to see if it was just a safari thing, and it did not have this problem. Can someone please tell me how to fix this with safari? Version 5.0.1

MacBook Pro, Mac OS X (10.6.4)

Posted on Aug 8, 2010 8:48 PM

Best reply

Carolyn Samit

Level 10

165,615 points

Posted on Aug 9, 2010 12:15 AM

HI and welcome to Apple Discussions....

From the Safari Menu Bar click Safari/Reset Safari. Select all the boxes. Then from the Menu Bar click Safari/Quit Safari.

Now relaunch Safari. Try logging into one of those sites.

If that didn't help, try troubleshooting the Safari .plist file.

Open a Finder window. Select your Home Folder in the Sidebar on the left. It has a small house icon. Then open the Library folder then the Preferences folder. Move the com.apple.Safari.plist file from the Preferences folder to the Desktop. Now launch Safari. Navigate to a site that normally has a signed certificate like your bank. If you can do this without the invalid certificate dialog, move that .plist file to the Trash.

Carolyn 🙂

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93 replies

Jan 9, 2017 12:25 PM in response to wayne mitzner

So how can I fix the problem on my computer? When do I go?

Eric Root

Level 10

684,057 points

Jan 10, 2017 8:23 AM in response to damitafromrex

You might want to consider starting a new discussion. Since this one is a couple of years old, less people are likely to look at it. A new post would be much more visible. You can link to this one.

deege

Level 1

44 points

Mar 19, 2017 12:28 PM in response to RussyPlum

I am having this same problem!!! I know this discussion started 6 years ago so it seems like there should be an answer by now!

Safari can't verify the identity of the website