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Can't add gmail account to Mail Big Sur; browser won't start

I had to change a gmail password and now cannot access that mailbox through Apple Mail. When I try, the dialog box tells me it needs to open a browser and then I just get a scrolling wheel. I can access the account on my iPad and iPhone. Is there a work-around?


I tried deleting the account and re-adding it, but I get the same scrolling wheel. Can't update my Mac, as it is a 2014, so I'm stuck with Big Sur.


Thx.

MacBook

Posted on Mar 9, 2022 8:40 AM

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Question marked as Top-ranking reply

Posted on Mar 18, 2022 6:42 AM

This "answer" does not respond to the question.

The problem is that, as Denchen says," I tried deleting the account and re-adding it, but I get the same scrolling wheel." The wheel scrolls for at least 24 hours. The browser NEVER opens, so it is not possible to take the next step.

I am having this same problem with Monterey 12.2.1

3 replies
Question marked as Top-ranking reply

Mar 18, 2022 6:42 AM in response to PRP_53

This "answer" does not respond to the question.

The problem is that, as Denchen says," I tried deleting the account and re-adding it, but I get the same scrolling wheel." The wheel scrolls for at least 24 hours. The browser NEVER opens, so it is not possible to take the next step.

I am having this same problem with Monterey 12.2.1

Mar 10, 2022 3:12 AM in response to denchen55

If Mail on your Mac keeps asking for your password



Mail might say that it can't connect to your email account, and repeatedly ask you to enter the password for it.


If your Mac is connected to the Internet but suddenly starts asking for your password, you should generally try again later, and if necessary work with your email provider to resolve. If you're using Apple's iCloud Mail, learn how to resolve issues with iCloud Mail.

Why is Mail asking for your password?

Mail asks for your password when it is connecting to your email provider, but can't connect to your email account because your email provider isn't accepting your email password.

Your email provider may reject your password for several reasons, including:

  • You're not using your current email password. If you updated the password on another device, make sure that you're using the same password on your Mac.
  • Your email provider needs you to update or reset your password for security reasons. For example, if you're using Google’s two-step verification, your Gmail account in Mail requires the appropriate app-specific password.
  • Your email provider deactivated or suspended your account. Contact your email provider for help.
  •  



Can't add gmail account to Mail Big Sur; browser won't start

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