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Not getting sound alerts for emails

My goal is to get an audible alert for any new email I receive from a VIP on my gmail account using the iPhone Mail app. Not only am I not getting VIP alerts, I’m not getting any even if I turn sound alerts on for all emails.

I have turned on alerts and alert sounds for the overall Mail app and all my email accounts individually. Basically anything related to alerts for email I’ve turned on full blast. No help.

Other sounds are working so it isn’t a sound issue.

Any ideas?

iPhone 12 Pro Max

Posted on Mar 9, 2022 1:50 PM

Best reply

LD150

Level 10

89,883 points

Posted on Mar 9, 2022 3:38 PM

It was not 100% clear but in that case they should notify you.

And as you are getting notifications but they are silent, it was probably misguided advice anyway.

Check you don't have any Focus or do not disturb scheduled or turned on as they can allow silent lock screen notifications.

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Not getting sound alerts for emails

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