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Airdrop is working 'one-way'

There is only one direction Airdrop works, i.e. from my Macbook Pro to iPhone 12, but not the other way. It works again after the restart and after some time the issue comes back. I have seen a few more posts on this issue on platforms like Reddit.

MacBook Pro 13″, macOS 12.2

Posted on Mar 10, 2022 2:13 AM

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Question marked as Top-ranking reply

Posted on Apr 9, 2022 7:55 AM

I have this problem too AirDrop only works one way, for me MacBook Air M1 to iPhone 13 but not iPhone to MacBook Air even though the Mac shows up on iPhone as an AirDrop "destination".


I am on the latest macOS and latest iOS, and the problem it has persisted across multiple software updates on both iOS and macOS. My two iPhones can AirDrop to each other OK, as does macOS to iOS. However, when trying AirDrop iOS to macOS - the Mac shows up in AirDrop on iOS in the iPhone but I get "Waiting..." after tapping on it and it doesn't connect. I have also tried a different WiFi network as I have two routers and that doesn't help, both devices connected to the same network each time, of course; and deleted and re-paired Bluetooth (which macOS shows is paired and connected). And I checked to make sure I didn't accidentally add my own number or email to the "blocked contact" list (which is a suggested solution elsewhere). Allow Handoff is checked in macOS, same AppleID signed in on both devices, same name phone email in "My Info" contact card on iPhone and macOS "Apple ID" Name, Phone, Email. Is "It just doesn't work" Apple's new unofficial motto? Help!

5 replies
Question marked as Top-ranking reply

Apr 9, 2022 7:55 AM in response to MVegas21

I have this problem too AirDrop only works one way, for me MacBook Air M1 to iPhone 13 but not iPhone to MacBook Air even though the Mac shows up on iPhone as an AirDrop "destination".


I am on the latest macOS and latest iOS, and the problem it has persisted across multiple software updates on both iOS and macOS. My two iPhones can AirDrop to each other OK, as does macOS to iOS. However, when trying AirDrop iOS to macOS - the Mac shows up in AirDrop on iOS in the iPhone but I get "Waiting..." after tapping on it and it doesn't connect. I have also tried a different WiFi network as I have two routers and that doesn't help, both devices connected to the same network each time, of course; and deleted and re-paired Bluetooth (which macOS shows is paired and connected). And I checked to make sure I didn't accidentally add my own number or email to the "blocked contact" list (which is a suggested solution elsewhere). Allow Handoff is checked in macOS, same AppleID signed in on both devices, same name phone email in "My Info" contact card on iPhone and macOS "Apple ID" Name, Phone, Email. Is "It just doesn't work" Apple's new unofficial motto? Help!

Apr 12, 2022 12:13 AM in response to MVegas21

I have tried everything and contacted apple support also. Ultimately after lot of check ups the final solution was to format the system to check if the issue is because of OS which I did not agree. Now, I have realised that the issue is due to bluetooth. When I am switching off and switching on my bluetooth it is working perfectly fine.

Apr 13, 2022 4:45 AM in response to shreyas50

Are you leaving Bluetooth off? Or off-and-on again before trying? Both devices or just one?


I agree it is frustrating when "reformat" is Apple support's answer! That is a Windows-type "solution" - days to reconfigure a device from scratch (and if you restore from a backup, you risk restoring the problem).


I have tried switching bluetooth off then on again, on both devices, it didn't help. Anyone else have ideas?


I did find a partial solution: I selected "reset network settings" on the iPhone and rebooted, and followed the steps at non-Apple websites for manually removing network settings on a Mac:


Finder, Go to folder /Library/Preferences/SystemConfiguration/

- copy to a backup folder then delete the following files and any .old or .backup of same, then empty trash, then reboot:

NetworkInterfaces.plist

preferences.plist

com.apple.airport.preferences.plist

com.apple.network.identification.plist

com.apple.wifi.message-tracer.plist

com.apple.network.eapolclient.configuration.plist


Above steps restored Handoff from iPhone to MacBook Air working again (which had stopped working), and restored iPhone to another-iPhone AirDrop (which also had stopped working).


But I still can't iPhone-to-MacBook Air AirDrop, Mac shows up in AirDrop but same indefinite "Waiting..." as before when I select it. MacBook Air-to-iPhone AirDrop continues to work immediately. I have also turned off Personal Hotspot on iPhone per other suggestions when trying this.

Mar 11, 2022 6:52 AM in response to shreyas50

Hi there shreyas50,


To be sure that your Apple devices have the latest bug fixes and security enhancements, start by making sure your Mac is running the latest version of macOS Monterey (12.2.1), and your iPhone is on 15.3.1. You also want to make sure both devices are within 30 feet (9 meters) of each other and have Wi-Fi and Bluetooth turned on. Also check your iPhone to confirm the Personal Hotspot is not turned on.


If the issue persists, test by connecting your devices to a different network if possible. This will help with determining whether the issue is specific to one network.


Reply if you need more help.


Cheers.



Airdrop is working 'one-way'

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