I am facing lot of distortion on iPhone 13 video recording sound

I am facing lot of Distortion on video recording Sound only i have check mic on call and whatsapp recording no issue buy when i record the video on Iphone 13 and play lot of distrotion in the sound anyone has sloution for that i am using iphone 13


Any Solution

please


[Re-Titled by Moderator]

iPhone 13, iOS 15

Posted on Mar 10, 2022 6:25 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 17, 2022 6:12 AM

Hey toheed113!


Can you record a test video with the Camera app without Stereo Sound enabled? You can turn this off in Settings > Camera and switch off the "Record Stereo Sound" option.


Once you've recorded the video, play it back and check the audio quality.

Regards.

6 replies

Mar 11, 2022 8:26 AM in response to toheed113

Hi there toheed113,


Just to confirm, does this only happen when recording video with the Camera app? If you haven't done so yet, restart your iPhone. Sometimes a simple restart can fix unexpected behavior. Also try removing any cases or screen protectors, then record a video to see if you notice an improvement. Lastly, make sure you're running the latest iOS version, which is 15.3.1. You can check by going to Settings > General > About.


If this is happening with a 3rd party app, be sure to install any available updates.


How to manually update apps on your iPhone or iPad:

1. Open the App Store.
2. Tap your profile icon at the top of the screen.
3. Scroll to see pending updates and release notes. Tap Update next to an app to update only that app, or tap Update All.

Best regards.


Mar 18, 2022 6:13 AM in response to toheed113

Hey Toheed113,


We'd confirm all steps in the following have been taken: If the microphones on your iPhone aren't working


Clear the microphones
Remove any screen protectors, films, or cases from your iPhone.
Clear any debris from the openings of your iPhone. 


If you've taken this step and the issue persists, then it would be best to connect with Apple Support: Get Support


They'll take it from here.


Wishing you well, take care.

Mar 18, 2022 6:00 AM in response to alma1090

Camera app without Stereo Sound enabled and disabled issue remain same

My audio is ONLY Distortion when I record a video using the Iphone 13 (latest) using the camera app Software updated 15.4.

I have reset the phone. I have checked all audio settings. eq, stereo. etc.


If i record using Voice Memos the audio is crystal clear

If I record using Instragram,whtsapp,snap chat app the audio is crystal clear.


It is only Distorted when I open the camera. select video and hit record.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I am facing lot of distortion on iPhone 13 video recording sound

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.