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My iCloud account in my setting greyed out

Hi does anyone know why my iCloud account/Apple ID account is greyed out and I can’t access it when I open settings

iPhone SE, iOS 15

Posted on Mar 10, 2022 10:39 AM

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Question marked as Top-ranking reply

Posted on Mar 11, 2022 10:33 AM

Hello Hidihe,


It looks like you're connected to a VPN from the screenshot you sent. If you disable VPN settings, are you able to access iCloud settings again?


If not, you might have restrictions set up which are keeping you from accessing iCloud. To check, go to Settings > Screen Time > Content & Privacy Restrictions. If this is enabled, check the settings configured here to see if iCloud is restricted.


For more details on restrictions: Use parental controls on your child's iPhone, iPad, and iPod touch


We hope this helps!


All the best.

1 reply
Question marked as Top-ranking reply

Mar 11, 2022 10:33 AM in response to Hidihe

Hello Hidihe,


It looks like you're connected to a VPN from the screenshot you sent. If you disable VPN settings, are you able to access iCloud settings again?


If not, you might have restrictions set up which are keeping you from accessing iCloud. To check, go to Settings > Screen Time > Content & Privacy Restrictions. If this is enabled, check the settings configured here to see if iCloud is restricted.


For more details on restrictions: Use parental controls on your child's iPhone, iPad, and iPod touch


We hope this helps!


All the best.

My iCloud account in my setting greyed out

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