My phone doesn’t hold a charge

iPhone 7 Plus, iOS 14

Posted on Mar 10, 2022 11:13 AM

Similar questions

My iPhone isn't charging Why my phone isnt charging? And why doesnt it charge? [Re-Titled by Moderator]
960 1
iPhone 12 not charging My iPhone 12 is out of battery and not charging. I’ve checked the charger and also tried a reset. Ideas for other options? Has anyone been successful in getting this fixed?
779 2
iphone says it's charging but it isn't iPhone 12 mini. Battery capacity 98%. Problem was with 15.x and now with 16. Connected to Apple mag safe charger, over night, phone not in use. I put it on the charger and it goes thunk ding and the green circle goes around. Battery setting screen shows it's charging as does battery icon on home page, which means the phone is connected to a live line. But the phone discharges. See screen shot below. Under normal circumstances the phone doesn't lose this much charge when not being used. Considering how much it's discharging it seems as though something is drawing power, so it isn't just idle. This doesn't happen every time, though. Help please.
11814 4

1 reply

deggie

Level 10

167,543 points

Mar 10, 2022 11:15 AM in response to Jean-1958

Go to Settings > Battery > Health and what is the percentage shown?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My phone doesn’t hold a charge

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up