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Why is my software update telling me update requested for more than 12hrs now

Why is my software update telling me update requested for more than 12hrs now

iPhone 11, iOS 14

Posted on Mar 10, 2022 2:42 PM

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Question marked as Top-ranking reply

Posted on Mar 10, 2022 2:43 PM

Because you are not connected to Wi-Fi. You can’t use a personal hotspot, you need a Wi-Fi connection.


To update over the air from the phone all of these requirements must be met:

  • You need at least 6 GB of free storage
  • You must be connected to a Wi-Fi network (and not a personal hotspot) unless it is an iPhone 12 or 13 series with an active 5G network connection
  • The phone must be charged to at least 50%, and preferably plugged in so it stays above 50% during the update
  • The phone must not be in Low Power Mode
  • The phone must not be connected through VPN
  • The phone cannot be in Airplane mode
  • You cannot still have a beta version installed on the phone


If you can't meet all of them you can still update using your computer.

1 reply
Question marked as Top-ranking reply

Mar 10, 2022 2:43 PM in response to oba213

Because you are not connected to Wi-Fi. You can’t use a personal hotspot, you need a Wi-Fi connection.


To update over the air from the phone all of these requirements must be met:

  • You need at least 6 GB of free storage
  • You must be connected to a Wi-Fi network (and not a personal hotspot) unless it is an iPhone 12 or 13 series with an active 5G network connection
  • The phone must be charged to at least 50%, and preferably plugged in so it stays above 50% during the update
  • The phone must not be in Low Power Mode
  • The phone must not be connected through VPN
  • The phone cannot be in Airplane mode
  • You cannot still have a beta version installed on the phone


If you can't meet all of them you can still update using your computer.

Why is my software update telling me update requested for more than 12hrs now

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