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Non-functioning Mail Trash Icon

~ Last evening I migrated from a 2013 iMac to a 2022 iMac.


All went relatively well, with one exception.


In Apple Mail, a Trash icon shows under On My Mac, yet it seems to be non-functional.


When I delete anything, whether Junk mail or other email, it disappears but not in the Trash icon.


Previously it was possible to look in the Mail Trash icon to see what was there in order to make a final decision as to whether or not to delete.


Is there any steps which might result in a functional Trash icon for On My Mac?

Posted on Mar 10, 2022 3:01 PM

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Question marked as Best reply

Posted on Mar 11, 2022 4:41 AM

Hi Presind


You have migrated to a newer version of Apple Mail and the layout and options have to be configured to suit your requirements.


The Bin under "On my Mac" is the destination for mail that you delete from local mail folders, that is, previously read mail that you moved from mail inboxes the past and are are storing in dedicated folders locally.


To see your regular Bin(s) associated with your "live" email accounts you need to add them to the "Favourites" view.


At the top of the left-side-menu pane in Apple Mail hover the mouse cursor over the "Favourites" heading and after a short delay a round circle with a "+" sign will appear, alongside the "v" symbol.


Click the "+" circle and from the pop-up "Add Favourite" window select from the drop-down menu to add a Bin for a single Bin to catch deleted mail from all of your live email accounts then if desired scroll down to the individual configured email accounts and add a Bin for each account if your want to separate trash according to account.


While you are in that Favourites menu you can also add Bins for Junk Mail, and anything else that you want to appear under the Favourites heading.


Once configured you click on the "v" symbol next to the Favourites header to Show/Hide the contents of your Favourites listing.


For further help with Mail use the built-in help menu where this subject, and many others, are covered in greater depth and explained much more eloquently that I can write in this reply, simply click on "Help" > "Mail Help" from the menu bar at the top of the desktop view when Mail is open and is the actively selected application.


You will often find that the built-in help feature for all included Apple applications with macOS is a much faster and more convenient resource than using the forum to answer questions such as these as all we are doing is repeating what is already available in that help utility with your new Mac.


HTH


Will.

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4 replies
Question marked as Best reply

Mar 11, 2022 4:41 AM in response to Prescind

Hi Presind


You have migrated to a newer version of Apple Mail and the layout and options have to be configured to suit your requirements.


The Bin under "On my Mac" is the destination for mail that you delete from local mail folders, that is, previously read mail that you moved from mail inboxes the past and are are storing in dedicated folders locally.


To see your regular Bin(s) associated with your "live" email accounts you need to add them to the "Favourites" view.


At the top of the left-side-menu pane in Apple Mail hover the mouse cursor over the "Favourites" heading and after a short delay a round circle with a "+" sign will appear, alongside the "v" symbol.


Click the "+" circle and from the pop-up "Add Favourite" window select from the drop-down menu to add a Bin for a single Bin to catch deleted mail from all of your live email accounts then if desired scroll down to the individual configured email accounts and add a Bin for each account if your want to separate trash according to account.


While you are in that Favourites menu you can also add Bins for Junk Mail, and anything else that you want to appear under the Favourites heading.


Once configured you click on the "v" symbol next to the Favourites header to Show/Hide the contents of your Favourites listing.


For further help with Mail use the built-in help menu where this subject, and many others, are covered in greater depth and explained much more eloquently that I can write in this reply, simply click on "Help" > "Mail Help" from the menu bar at the top of the desktop view when Mail is open and is the actively selected application.


You will often find that the built-in help feature for all included Apple applications with macOS is a much faster and more convenient resource than using the forum to answer questions such as these as all we are doing is repeating what is already available in that help utility with your new Mac.


HTH


Will.

Mar 11, 2022 10:15 AM in response to Will_G_Astro

~ Will:


Following the steps you carefully laid out above, the issue has been fully resolved.


The new All Trash icon functions as desired, without any problems.


I've been an Apple user since the mid-1980s. The new 27-inch iMac is my fourth iMac and ninth Apple computer overall.


My email address is a .mac address.


Stored in one of the Mail files is a 2009 email from the late chairman of Apple, working out an issue that affected me while working in East Asia.


Your very kind assistance above exemplifies why I've felt fortunate to be a member of the global Apple community.


I'm a retired field ecology specialist. My students in East Asia, East Africa and Europe all were aware of my appreciation for thoughtfulness, kindness, and generosity of spirit.


Were it possible to tell them about your careful reply, I'd gladly present it as a model of helpful spirit and kindness.


All that you've written makes good sense. May you be as richly blessed in your life and career as I've been.


With appreciation,


Tom K.

Mar 11, 2022 1:45 PM in response to Prescind

Tom.


Thank you for providing an update and I greatly appreciate your very kind words.


I’m pleased to hear that the few minutes it took me to write an explanation for you proved worthwhile.


My experience with Macs only goes back ten years and I’m more familiar with SUN Microsystems and the Solaris OS, which stretches back much further, so I consider myself still a relative novice with Macs and have learned much by participating in this forum, if only briefly and when time allows.


I hope your new Mac gives you as much satisfaction as your previous models.


Kind regards.


Will.

Non-functioning Mail Trash Icon

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