Apple Music bill

Hi Anastaccia

Welcome to the Apple Community.

We are all Apple users, like yourself, so have no access to your account details.

Apple support have articles online that may help:

Click the link below for the article:

"How to Identify unfamiliar charges"

If you see "apple.com/bill" on your billing statement – Apple Support

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If needed:

How to: Request a refund for apps or content that you bought from Apple

Request a refund for apps or content that you bought from Apple – Apple Support

NB: If the charge is pending, you canʼt request a refund yet.

After the charge goes through, you could try to request a refund again

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If needed:

You can contact Apple Billing and Subscriptions staff via their website link.

(ie: Scroll to the bottom of the webpage that opens from the link)

Subscriptions and Billing - Official Apple Support

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OR

How to

Contact Apple Music Support from the link at bottom right on their webpage (link below)

Music - Official Apple Support

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All the best :-)