Why did I not receive the packing supplies to send my trade-in I phone 12?
Please send me the packing supplies so I may send my trade in device for credit against my new apple 13 mini.
Janice M Dixon, CCIM
iPhone 12
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This is not Apple you are speaking with, this is a USER Forum of other users. Normally the packing supplies for trade-in's arrive a few days after you have your new item.
About the Trade-In Box:
The box comes separately. It has its own box in it, made for proper packaging. So, essentially, it is a box-within-a-box. You send it back in it. The box to send in has all the paperwork and stickers for you to use.
Call Apple Support:
If anything were to get in the way, or if you are in an extreme a rural area, it would make sense for it all to be behind schedule, perhaps. But contact Apple Support, informing them that you have not yet received this box. Apple sends you an eMail so you can track this down. If someone is not there to pick it up, it may be back at the postal service awaiting your pickup. This is typical by Terms & Conditions.
Info on Contacting Apple:
- Contact Us - Choose Locations
- USA: 1(800)MY-APPLE
- Proceed from there as Necessary