Apple game went to a ad and won’t go away
Apple game solitaire went to a pop up ad for Jersey Mike that will not go away
iPhone XR, iOS 14
Question marked as
User profile for user:
melissa_m77
User level:
Community Specialist
Hello Brod1070,
We'll be happy to help with sharing the steps to get this resolved so you can get back to Solitaire.
Follow these steps found in If an app on your iPhone or iPad stops responding, closes unexpectedly, or won't open.
If an app on your iPhone or iPad doesn't work as expected, try this.
1. Close and reopen the app
Force the app to close. Then open the app to see if it works as expected.
2. Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
3. Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down
to see if updates are available. If updates aren't available for the app, update the software on your
iPhone or iPad.
4. Delete the app, then redownload it
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload
the app. Then check to see if the problem with the app is fixed.
It should be one of these steps that resolves the issue of the ad not going away. If not, contact Apple Support by going to Get Support.
Have a great day!