I received refurbished AirPods and the original owner still has them connected to his Apple ID, how to I fix that ?
I received refurbished AirPods and the original owner still has them connected to his Apple ID, how to I fix that?
I received refurbished AirPods and the original owner still has them connected to his Apple ID, how to I fix that?
You don't. The original owner must disconnect them from his account.
Activation Lock is designed to prevent anyone else from using an Apple device if it's ever lost or stolen.
Activation Lock is an anti-theft feature that cannot be bypassed. Only the previous owner can remove the lock by using their Apple ID & password. Apple will not help you find the previous owner. If the previous owner cannot or will not remove the lock, then the device is useless to you or anyone else. Try to get a refund (through eBay) or dispose of the device properly.
If you know the previous owner, here is what he must do:
Then you should be able to use them.
You don't. The original owner must disconnect them from his account.
Activation Lock is designed to prevent anyone else from using an Apple device if it's ever lost or stolen.
Activation Lock is an anti-theft feature that cannot be bypassed. Only the previous owner can remove the lock by using their Apple ID & password. Apple will not help you find the previous owner. If the previous owner cannot or will not remove the lock, then the device is useless to you or anyone else. Try to get a refund (through eBay) or dispose of the device properly.
If you know the previous owner, here is what he must do:
Then you should be able to use them.
I received refurbished AirPods and the original owner still has them connected to his Apple ID, how to I fix that ?