iPad Backup

Why do I get the following when trying to backup my iPad?

iTunes could not backup the iPad because the iPad disconnected.

Posted on Mar 11, 2022 6:27 PM

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Posted on Mar 12, 2022 12:12 PM

The explanation would appear to be in the message: because the iPad disconnected from your iTunes Library.


Check the cable you're using to connect the iPad to iTunes. Is it damaged? If so, perhaps a wire that keeps disconnecting is the cause of the problem. If you're using a Wi-Fi Sync, then perhaps your Wi-Fi signal isn't strong enough.

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Question marked as Top-ranking reply

Mar 12, 2022 12:12 PM in response to WayneMicky

The explanation would appear to be in the message: because the iPad disconnected from your iTunes Library.


Check the cable you're using to connect the iPad to iTunes. Is it damaged? If so, perhaps a wire that keeps disconnecting is the cause of the problem. If you're using a Wi-Fi Sync, then perhaps your Wi-Fi signal isn't strong enough.

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iPad Backup

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