trying to upgrade to Mac Monterey and can't access it because the administrator password is incorrect
How do I reset the administrator password to download Mac Monterrey?
iMac 24″, macOS 11.4
How do I reset the administrator password to download Mac Monterrey?
iMac 24″, macOS 11.4
nai2000 wrote:
How do I reset the administrator password to download Mac Monterrey?
iMac 24″, macOS 11.4
Are you logged in your correct account? See the
Are you admin? If you are logged in to your correct admin account then your psswd is correct....
See users and groups
>system Preferences>Users & Groups
Change Users & Groups User preferences on Mac - Apple ...
Are you a standard user?
Is this the first instance of a dialog telling you "administrator password is incorrect" or an ongoing issue...?
Is the iMac 24" with the original OEM HD /SSD or have you upgrades to a third party HD/SSD ?
nai2000 wrote:
How do I reset the administrator password to download Mac Monterrey?
iMac 24″, macOS 11.4
Are you logged in your correct account? See the
Are you admin? If you are logged in to your correct admin account then your psswd is correct....
See users and groups
>system Preferences>Users & Groups
Change Users & Groups User preferences on Mac - Apple ...
Are you a standard user?
Is this the first instance of a dialog telling you "administrator password is incorrect" or an ongoing issue...?
Is the iMac 24" with the original OEM HD /SSD or have you upgrades to a third party HD/SSD ?
I'm not sure what you mean by correct account. I only have one account and am the only person using this computer. I'm able to log on to the computer with the password I set up when the machine was purchased. For the upgrade the machine is asking for a different administrator password. Since I'm the owner and only user of the machine, I guess that makes me "admin". There are no other users and groups on this device. I'm not sure what you mean by "standard" user. This is an ongoing issue and I have not upgraded to a third party.
trying to upgrade to Mac Monterey and can't access it because the administrator password is incorrect