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Texts not syncing

Hello,

Texts between my iPhone and my MacBook dont always sync. Any suggestions? Also, when you delete a text from one device it NEVER deletes from the other device. Any suggestions?

Thanks!


MacBook Air (2020 or later)

Posted on Mar 12, 2022 12:02 PM

Reply
Question marked as Best reply

Posted on Mar 13, 2022 11:05 AM

Hi KallylynnFLA2005,


You'll first want to make sure that your Continuity settings are set properly on both of your devices. The steps below can help, which are from this article: How to forward SMS/MMS text messages from your iPhone to your iPad, iPod touch or Mac - Apple Support


"Set up text message forwarding


  1. On your iPhone, iPad, or iPod touch, go to Settings > Messages > Send & Receive. On your Mac, open Messages, choose Messages > Preferences, then click iMessage. Make sure that you're signed in to iMessage with the same Apple ID on all your devices.
  2. On your iPhone, go to Settings > Messages > Text Message Forwarding.*
  3. Choose which devices can send and receive text messages from your iPhone. If you're not using two-factor authentication for your Apple ID, a verification code appears on each of your other devices: enter that code on your iPhone.


As long as your iPhone is turned on and connected to Wi-Fi or a cellular network, new SMS/MMS texts can be sent and received on the devices that you added.


* Don't see the Text Message Forwarding setting on your iPhone? Go to Settings > Messages, turn off iMessage, turn it back on, tap Send & Receive, tap Use Your Apple ID for iMessage, then sign in with the same Apple ID used on your other devices."


If the settings look correct you'll then want to try restarting both of your devices. It can seem like a simple step, but it can sometimes help resolve unexpected issues.


If the issue continues, please let us know if this is happening with iMessages (blue bubbles), SMS/MSS (green bubbles), or both, as that can help us determine possible next steps.


Take care.

5 replies
Question marked as Best reply

Mar 13, 2022 11:05 AM in response to KallylynnFLA2005

Hi KallylynnFLA2005,


You'll first want to make sure that your Continuity settings are set properly on both of your devices. The steps below can help, which are from this article: How to forward SMS/MMS text messages from your iPhone to your iPad, iPod touch or Mac - Apple Support


"Set up text message forwarding


  1. On your iPhone, iPad, or iPod touch, go to Settings > Messages > Send & Receive. On your Mac, open Messages, choose Messages > Preferences, then click iMessage. Make sure that you're signed in to iMessage with the same Apple ID on all your devices.
  2. On your iPhone, go to Settings > Messages > Text Message Forwarding.*
  3. Choose which devices can send and receive text messages from your iPhone. If you're not using two-factor authentication for your Apple ID, a verification code appears on each of your other devices: enter that code on your iPhone.


As long as your iPhone is turned on and connected to Wi-Fi or a cellular network, new SMS/MMS texts can be sent and received on the devices that you added.


* Don't see the Text Message Forwarding setting on your iPhone? Go to Settings > Messages, turn off iMessage, turn it back on, tap Send & Receive, tap Use Your Apple ID for iMessage, then sign in with the same Apple ID used on your other devices."


If the settings look correct you'll then want to try restarting both of your devices. It can seem like a simple step, but it can sometimes help resolve unexpected issues.


If the issue continues, please let us know if this is happening with iMessages (blue bubbles), SMS/MSS (green bubbles), or both, as that can help us determine possible next steps.


Take care.

Mar 19, 2022 12:54 PM in response to KallylynnFLA2005

KallylynnFLA2005,


Thanks for getting back to us.


It sounds like you only need to to switch on Messages in iCloud. This article will explain more about the feature: Use Messages in iCloud.


Here's how to switch it on:


"On your iPhone, iPad, or iPod touch


  1. Go to Settings.
  2. Tap [your name].
  3. Tap iCloud.
  4. Turn on Messages.


On your Mac


  1. Open Messages.
  2. In the menu bar, choose Messages > Preferences.
  3. Click iMessage.
  4. Select the checkbox next to Enable Messages in iCloud."


Have a fantastic day!


Texts not syncing

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