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General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

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AirPods will not work

I bought AirPods in November of this year and the right one stopped working. I tried to reset them and now neither one will work. Please fix or replace.


thank you!

Posted on Mar 12, 2022 5:43 PM

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Question marked as Top-ranking reply

Posted on Mar 12, 2022 8:19 PM

This is a user-to-user forum. You will have to take this up with Apple.


See the 'Replace a missing AirPod or charging case' section in:

Find your lost AirPods - Apple Support


2 replies

Mar 12, 2022 11:59 PM in response to Sarahlynn623

Sarahlynn623 Said:

"AirPods will not work: I bought AirPods in November of this year and the right one stopped working. I tried to reset them and now neither one will work. Please fix or replace. thank you!"

-------


Verify the AirPods Balance:

Two Methods:

A. On the iPhone, itself:

  1. Go to: Settings
  2. Tap: General
  3. Tap: Accessibility
  4. Scroll Down: to Hearing
  5. Adjust: the audio volume balance


B. On an App:

Note that some apps have their own settings for volume. So, be certain balance on the app is as desired.

AirPods will not work

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