where do i put the icloud verification code in
My icloud is offline and i need to verify it with a code, where do i enter the code. Neither my devices have a pop up or anything.
User profile for user:
justinb2603
User level:
Community Specialist
Hello conner47,
Thanks for choosing the Apple Support Communities. If you are not receiving a code for two-factor authentication, we'll want to follow this resource:
Two-factor authentication for Apple ID
"What if I can't access a trusted device or didn't receive a verification code?If you're signing in and don’t have a trusted device handy that can display verification codes, you can have a code sent to your trusted phone number via text message or an automated phone call instead. Click Didn't Get a Code on the sign in screen and choose to send a code to your trusted phone number. You can also get a code directly from Settings on a trusted device. Learn how to get a verification code.If you use iOS 11.3 or later on your iPhone, you might not need to enter a verification code. In some cases, your trusted phone number can be automatically verified in the background on your iPhone. It’s one less thing to do, and your account is still protected with two-factor authentication."
If that section doesn't help get you a code, we will have to start account recovery. More info on that can be found here:
How to use account recovery when you can't reset your Apple ID password
"Account recovery is a process designed to get you back into your Apple ID account when you don’t have enough information to reset your password. For security reasons, it might take several days or longer before you can use your account again. We know this delay is inconvenient, but it's important so that we can keep your account and information safe.Before you start the account recovery waiting period, try to reset your password. Learn how to reset your Apple ID password on a trusted device or through the Apple Support app on a family member’s iPhone, iPad, or iPod touch. You can also visit an Apple Store and ask to use a device on site. If you set up an account recovery contact, they can also help you reset your password. Use account recovery only as a last resort when you can’t sign in or reset your Apple ID password. "
We hope this helps.
Cheers!