Factory Reset my Phone and it Froze

So, throughout the day, my phone was doing a lot of ghost touching (I believe that's the right term), and I did everything I could to fix it. Nothing worked, so I decided to just factory reset it. All was going fine until I had to connect to wifi and it started zooming in. Out of irritation, as it's been a very irritating day in regards of using my phone, I accidentally pressed the power put and put it to sleep. When I tried to press it again, it got stuck on a dark gray screen. Is there anyway to fix this? I use my phone on a daily for work stuff when I don't have my laptop and I have people (namely, people at my job and professors) that I have to communicate with on a daily. Please help.

Posted on Mar 12, 2022 9:55 PM

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Posted on Mar 14, 2022 8:51 AM

jhammers03 wrote:
So, throughout the day, my phone was doing a lot of ghost touching (I believe that's the right term), and I did everything I could to fix it.


If it's ghost touch (where it seems like something else is controlling the movements almost randomly) then it's most likely a hardware problem where resetting isn't likely to resolve the issue. You can try to do a force restart, but it sounds like your problem is likely to persist. But you might be able to at least get it to work until it freezes up again.


Force restart iPhone - Apple Support


2 replies
Question marked as Top-ranking reply

Mar 14, 2022 8:51 AM in response to jhammers03

jhammers03 wrote:
So, throughout the day, my phone was doing a lot of ghost touching (I believe that's the right term), and I did everything I could to fix it.


If it's ghost touch (where it seems like something else is controlling the movements almost randomly) then it's most likely a hardware problem where resetting isn't likely to resolve the issue. You can try to do a force restart, but it sounds like your problem is likely to persist. But you might be able to at least get it to work until it freezes up again.


Force restart iPhone - Apple Support


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Factory Reset my Phone and it Froze

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