iCloud is trying to charge me twice for the same storage plan
Hi I have been charged on the 7th March. And on the 13th March they are trying to charge me for the same storage plan. How to do? Because they are threatening to downgrade my plan
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ginelle162 Said:
"Cloud is trying to charge me twice for the same storage plan: Hi I have been charged on the 7th March. And on the 13th March they are trying to charge me for the same storage plan. How to do? Because they are threatening to downgrade my plan"
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"Threat?:
Apple would not make a threat. So, where are you seeing this? It is a message of sorts (eMail or SMS). If so, it is a scam, beyond a doubt.
To Fix this, Contact Apple Support:
For Financial Assistance, contact Apple Support. These are user-to-user forums. We are not Apple. Apple barely reads these site on their own time, as it is. As you may suspect, no one here would know the answer to this. So, contact Apple Support. The'll see what has occurred, and will run you through the fix. Here is the information for contacting Apple Support:
Apple Phone Support:
- Contact Us - Choose Locations
- Proceed from there as Necessary
- Why the Wait: Phone calls are taking a bit to go through at the moment, due do lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)