iPhone exchange

hi would I be able to get an exchange from apple even tho I'm not on a contract and it is damaged

iPhone X, iOS 15

Posted on Mar 13, 2022 4:13 AM

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Question marked as Top-ranking reply

Posted on Mar 13, 2022 12:59 PM

NataliaCaxinga wrote:

hi would I be able to get an exchange from apple even tho I'm not on a contract and it is damaged

As in free exchange? No. You can purchase an Out of Warranty replacement from Apple. And usually damaged phones have no value in trade.


Your best way to get your options is to schedule an appointment at your Apple Store Genius Bar for evaluation and options.


This link details the Out of Warranty replacement costs --> iPhone Repair - Official Apple Support

2 replies
Question marked as Top-ranking reply

Mar 13, 2022 12:59 PM in response to NataliaCaxinga

NataliaCaxinga wrote:

hi would I be able to get an exchange from apple even tho I'm not on a contract and it is damaged

As in free exchange? No. You can purchase an Out of Warranty replacement from Apple. And usually damaged phones have no value in trade.


Your best way to get your options is to schedule an appointment at your Apple Store Genius Bar for evaluation and options.


This link details the Out of Warranty replacement costs --> iPhone Repair - Official Apple Support

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iPhone exchange

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