exchange

Is there a possible way to make an exchange? Do I have to return first and repurchase the item??

iPhone 12

Posted on Nov 14, 2021 5:14 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 14, 2021 5:25 PM

If you go to an Apple store within 14 days of purchase you can return the phone and get a different phone in the same transaction. Otherwise you need to return for credit, then purchase the new phone. Note that to return it must be in the original packaging with all accessories.

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

exchange

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.