iPhone, Face ID camera disabled
Hi, my water fell in a sink with water and was instantly retrieved. I am now getting a message that Face ID was disabled. My phone is up to date. I turned it off and restarted it. What else can I do?
iPhone XS, iOS 15
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In such a situation (liquid damage), I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.
Regards
Giulio
(*) You can do it:
- Online:--> Genius Bar Reservation and Apple Support Options - Apple;
- Contacting a local Apple Store or AASP among the list provided above;
- Using the "Apple Store" app, available and downloadable from AppStore.