iPhone 12 Pro camera issues

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iPhone 12 Pro camera issues

My camera .5 zoom has not been working on my iPhone 12 pro. When I open my camera, the option for .5 zoom pops up but disappears quickly. Additionally, when I open my camera it automatically is zoomed in at 2.0. When I hold the zoom option to manually adjust it, the farthest it will zoom out is 1.0.

Posted on Mar 13, 2022 5:49 AM

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Answer 1

ShannonM1

Community Specialist

Mar 14, 2022 8:07 AM in response to Breejoseph23

Hello Breejoseph23,

Did you happen to notice if this happens with both the front facing and rear cameras? We'd recommend the troubleshooting steps listed on the article If the camera or flash on your iPhone, iPad, or iPod touch isn't working:

Remove any case, accessory, or film that might block the camera or that places a magnet near the camera.
Test the camera by trying to take a photo.
If the photo is blurry, clean the front and back camera lenses with a microfiber cloth. If you see dirt or debris inside the lens or if the camera lens appears to be misaligned or blocked, contact Apple Support for help with your iPhone, iPad, or iPod touch.
Restart your iPhone, iPad, or iPod touch.
Test the camera again by taking a photo. If your device has a front and rear camera, check if one or both isn’t working. To switch cameras, tap the rotate button .

Cheers!

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iPhone 12 Pro camera issues

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