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donated ipad locked out with old apple id

Is there anyway of factory resetting a donated ipad 4 without the old apple id?

Posted on Mar 13, 2022 9:13 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 13, 2022 9:38 PM

heros2279 Said:

"donated iPad locked with old apple id: is there anyway of factory resetting a donated ipad 4 without the old apple id?

———-


No.


Troubleshooting a Purchased, Locked Device:

Getting into This:

You need to have this person disassociate it from their account. So, contact them back, having them disassociate this iPhone from account. This is the site they should have used: What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple SupportThe seller should have known better.

1 reply
Question marked as Top-ranking reply

Mar 13, 2022 9:38 PM in response to heroes2278

heros2279 Said:

"donated iPad locked with old apple id: is there anyway of factory resetting a donated ipad 4 without the old apple id?

———-


No.


Troubleshooting a Purchased, Locked Device:

Getting into This:

You need to have this person disassociate it from their account. So, contact them back, having them disassociate this iPhone from account. This is the site they should have used: What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple SupportThe seller should have known better.

donated ipad locked out with old apple id

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