You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Refund not received

I request refund from the application but not received yet

iPhone X, iOS 15

Posted on Mar 14, 2022 5:04 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 14, 2022 4:23 PM

When will I get the money back? -

If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:


• Store credit – It might take up to 48 hours to see the refund in your Apple ID balance.


• Mobile phone billing – It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.


• All other payment methods – It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.


M1 Mac mini, macOS 12.3; Watch, series 5 GPS/cellular, watchOS 8.5; iPad Pro 2nd Gen, iPadOS 15.4; iPhone 12 Pro, iOS 15.4; TV 4th Gen, tvOS 15.4; HomePods, audioOS 15.4 and Airport Express w/ Airplay 2

1 reply
Question marked as Top-ranking reply

Mar 14, 2022 4:23 PM in response to puzter

When will I get the money back? -

If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:


• Store credit – It might take up to 48 hours to see the refund in your Apple ID balance.


• Mobile phone billing – It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.


• All other payment methods – It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.


M1 Mac mini, macOS 12.3; Watch, series 5 GPS/cellular, watchOS 8.5; iPad Pro 2nd Gen, iPadOS 15.4; iPhone 12 Pro, iOS 15.4; TV 4th Gen, tvOS 15.4; HomePods, audioOS 15.4 and Airport Express w/ Airplay 2

Refund not received

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.