My wireless headphones keep activating voice control if I press the button even if its deactivated

I have the same problem with Sony WH-1000X3 headphones. I contacted Sony and they explain it is in an Apple issue. So Apple, what do you suggest?

I have the same problem with Sony WH-1000X3 headphones. Sony say it is an Apple issue. So Apple, what do you suggest?

I did this and it didn't solve the problem. So is there no solution?

Hello froge73,

In order to help resolve this issue, let's make sure you've turned off Classic Voice Control as this article states: Turn off Classic Voice Control on your iPhone, iPad, or iPod touch

Follow these steps:

1. On an iPhone X or later, go to Settings > Accessibility, then tap Side Button. On an iPhone 8 or earlier, go to Settings > Accessibility, then tap Home Button.

2. Under Press and Hold to Speak, select one of these options:

• Siri: Siri will respond when you press and hold the Home button.

• Classic Voice Control: Classic Voice Control will respond when you press and hold the Home button. This will also turn off Siri.

• Off: There will be no response when you press and hold the Home button.

The press and hold setting applies only to the Side or Home button. If you're using a headset, and it unexpectedly activates Siri or Classic Voice Control, make sure that your headset is fully inserted into the device.

If you have a loose or poor headset connection, frayed cables, or moisture on the connector or remote, it might unexpectedly activate Siri or Classic Voice Control. If the issue persists, try using a different headset.

You can also check with the manufacturer of the Earbuds for additional assistance:

WF-C500 | Help Guide | Using the voice assist function (Siri)

Best Regards.