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I just picked up a 5.5 gen iPod off eBay. It said “no audio” so I replaced the headphone Jack. The clicker came back, but no sound. In debug mode it shows that there are headphones connected and squeezing the bottom right doesn’t help.
Welcome TackledMirror14,
It sounds like your iPod classic 5th gen shows that headphones are connected, when they are not. We'll do our best to assist.
First, we'd try plugging in a pair of headphones and then removing them a few times to see if it will register that the headphones are no longer connected.
If that doesn't work, then you can try cleaning the iPod classic using these steps: How to clean your Apple products
iPod classic
To clean iPod classic, unplug all cables, turn iPod classic off, and slide the Hold switch to HOLD. Then use a soft, slightly damp, lint-free cloth. Avoid getting moisture in openings. Don't use window cleaners, household cleaners, compressed air, aerosol sprays, solvents, ammonia, abrasives, or cleaners containing hydrogen peroxide to clean iPod classic.
Then try force restarting it: Learn how to force restart your iPod
Force restart your iPod classic
1. Put the Hold switch firmly in the unlocked position.
2. Press and hold the Menu and Center (or Select) buttons for 8 seconds, or until you see the Apple logo.
Still need help?
Set your iPod on a desk or table and try again. This time, when you press the Center button, don't touch the Click Wheel. And when you press the Menu button, press it near the outside of the Click Wheel instead of near the center.
Should it persist, does the headphone port stick out of the iPod classic? It kind of appears that way in the photo. What steps have you tried prior to posting? So we don't repeat those steps.
Hoping to hear back, take care.
No, those are my headphones connected to it. That is just how it looks. So I have tried restarting it. Dozens of times. I have tried putting in a new headphone jack, got the clicker, but no other audio. Then I tried squeezing the bottom right corner because almost every forum I have looked at says to do that. No dice. The next thing I tried was cleaning it, and then after restoring it and syncing it to no avail, I finally put the old headphone jack back in, no more clicker, and squeezing does nothing here. I don't know what else I can do, besides reflow that one IC that is apparently known for going bad on the 5.5 gen.
TackledMirror14,
Thank you for those details.
Next we would want you to reach out to Apple directly.
You can contact them by going to Get Support
They will take a closer look and check on available options.
Good Luck!
iPod Video has no audio
