canon mx922 update

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canon mx922 update

The scan utility on Canon MX922 printer will not work with OS Monterey. is there an update for my printer or must I replace with a new printer/scanner? If I must replace, any suggestions?

Mac mini, OS X 10.10

Posted on Mar 14, 2022 5:26 PM

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Answer 1

Top-ranking reply

Jan Hedlund

Level 7

24,235 points

Mar 15, 2022 3:56 AM in response to rapido eduwardo

Hi,

You may need an ICA driver in order to use Image Capture:

https://www.usa.canon.com/internet/portal/us/home/support/details/printers/inkjet-multifunction/mx-series-inkjet/mx922?subtab=downloads-drivers (macOS 12 selected).

See also the Caution notes under - Driver/Software Details.

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Answer 2

OldToad

Level 2

445 points

Mar 15, 2022 10:06 AM in response to rapido eduwardo

The Canon MX922 is AirPrint compatible. Do you have it setup wirelessly?

Try resetting the Print System according to this Apple document: Reset the Mac printing system to solve a problem - Apple Support and try again.

If all else fails try the demo version of VueScan and see if that will recognize the unit and let you scan.

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Answer 3

Jan Hedlund

Level 7

24,235 points

Mar 15, 2022 3:19 PM in response to rapido eduwardo

Thank you for the report, Lynn.

Was Apple's Image Capture used for scanning? Anything of value in the Caution notes (1, 2, 5, 6, and 8)?

Also, a guide from Canon Europe (for similar PIXMA models) could perhaps be of some interest.

https://www.canon-europe.com/support/consumer_products/apple_airprint_guide/#Scanning_Mac

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Answer 4

Mar 15, 2022 8:42 AM in response to Jan Hedlund

Thank you, Jan...

I downloaded the above driver. I also downloaded the recommended CUPS printer driver and the optional Scanner Driver which were available on the same Canon support page. I restarted my computer and my printer. My scanner app is still unavailable/prohibited. When I click on the scanner icon I get a popup caution window which says the "Canon IJ Scan Utility" needs to be updated. My printer function works but the scanner is not working. Thank you for your suggestion...do you have any other thoughts on what I might do?

Lynn Estalote

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canon mx922 update

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