Text tone even on silent

My phone is on silent, but for one of my contacts I am still getting the sound when they text me. I restarted my phone, turned the switch on and off, and am still getting it. Everything is is still silent. How do I fix this?

iPhone 12 Pro Max

Posted on Mar 14, 2022 7:40 PM

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Question marked as Top-ranking reply

Posted on Mar 14, 2022 7:49 PM

Check that Contact card and see if Emergency Bypass is turned on for the phone ringer or the Text tone. To check this, go to the Contact, tap on Edit. Then check the Ringtone, scroll all the way to the top of the list and see if Emergency Bypass is turned on. The same for Text Tone. Also, check to see if you have them set as an Emergency Contact in Health.

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Question marked as Top-ranking reply

Mar 14, 2022 7:49 PM in response to hhayes37

Check that Contact card and see if Emergency Bypass is turned on for the phone ringer or the Text tone. To check this, go to the Contact, tap on Edit. Then check the Ringtone, scroll all the way to the top of the list and see if Emergency Bypass is turned on. The same for Text Tone. Also, check to see if you have them set as an Emergency Contact in Health.

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Text tone even on silent

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