Voicemail badge won’t go away

hoping someone can help me with this…I have had a red dot showing on my voicemail for a year now. I have no new messages, I have even deleted all my old messages but the dot won’t go away. I have tried the suggestions of turning off the Badge button under notifications and then turning my phone off, on again and turning on the badge app button again. But the red dot is still there. I’ve also tried turning off all notifications for my phone, turning the phone off and on again and the red dot stays persistent no matter what I do. I can’t find any other advice online regarding this problem. Hoping someone can suggest another way to fix this issue.

Posted on Mar 14, 2022 8:26 PM

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1 reply

Mar 15, 2022 2:35 PM in response to stephanie shale

Hey Stephanie shale,


We're glad you thought to ask Apple Support Communities about the notification badge you're seeing with your Voicemail tab in the Phone app. From the screenshot it looks like you don't have the Visual Voicemail feature turned on. This could be why the notification badge remains. More information on checking your voicemail and Visual Voicemail can be found here: Check your voicemail on iPhone


Since voicemail is a feature of your carrier, we recommend reaching out to them to look into this too.


Thanks, and take care!

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Voicemail badge won’t go away

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