iPhone 13 pro MagSafe wallet not recognized in find my, any fix?

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iPhone 13 pro MagSafe wallet not recognized in find my, any fix?

purchased the new version of Apple Wallet to pair with my iPhone 13 Pro. I attached the wallet to the back of my phone without a case and no prompts became available to add it to find my list. I then put on my apple MagSafe clear case and it says it found wallet but when I tried adding it to find my, it prompts me with a “Cannot Add Wallet” (not able to add your wallet to find my Pls try again later). I’ve force restarted, reset networking settings, even went as far as to reset all settings, to no avail. I am on the latest IOS 15.3.1

Posted on Mar 14, 2022 8:41 PM

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Answer 1

Jaym_8

Community Specialist

Mar 15, 2022 2:56 PM in response to johnnyalexis

Hello johnnyalexis,

If you're unable to setup a MagSafe wallet, you'll want to try these recommended steps:

If you can't set up your iPhone Leather Wallet with MagSafe

Make sure that your iPhone is updated to the latest version of iOS.

If the setup animation disappeared, press the side button on your iPhone to put your device to sleep. Then wake and unlock your iPhone. Place the wallet onto the back of your iPhone, wait up to 15 seconds, and the animation should reappear.

Learn what to do if you see a message that says that your iPhone Leather Wallet with MagSafe is connected to another Apple ID.

There are two models of iPhone Leather Wallet with MagSafe. The model that's compatible with Find My was released in the second half of September 2021, and is available in the following colors: Golden Brown, Dark Cherry, Wisteria, Sequoia Green, and Midnight.

About the iPhone Leather Wallet with MagSafe

If you're still unable to set it up, we'd recommend contacting Apple for assistance: Get Support

Cheers!

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iPhone 13 pro MagSafe wallet not recognized in find my, any fix?

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