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Apple watch not tracking distance and speed on Outdoor Cycle Workout

Hi

I have a 6 se Apple watch.

It has stopped tracking speed and distance on Outdoor Cycle Workout.

It seems to be doing it ok on a Outdoor Walk.

Location and Fitness Tracking are all turned on.

The GPS works ok with an Speedo App.

Any suggestions please?

Thanks




Apple Watch SE, watchOS 8

Posted on Mar 14, 2022 9:34 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 15, 2022 3:43 PM

Hello CBG57,


Thanks for posting in Apple Support Communities. You've tried some great steps so far. There are just a couple more settings that we would recommend checking. From Settings > Privacy > Location Services > System Services > Motion Calibration & Distance, make sure this is enabled.


Next, from the Watch app on your iPhone, go to Health > Health Details and make sure that your height and weight are correct. Having accurate information may impact your results.


If both of those settings look good, it may be best to contact Apple Support. You can reach out directly by selecting Apple Watch from Get Support.


Have a great day!

1 reply
Question marked as Top-ranking reply

Mar 15, 2022 3:43 PM in response to CBG57

Hello CBG57,


Thanks for posting in Apple Support Communities. You've tried some great steps so far. There are just a couple more settings that we would recommend checking. From Settings > Privacy > Location Services > System Services > Motion Calibration & Distance, make sure this is enabled.


Next, from the Watch app on your iPhone, go to Health > Health Details and make sure that your height and weight are correct. Having accurate information may impact your results.


If both of those settings look good, it may be best to contact Apple Support. You can reach out directly by selecting Apple Watch from Get Support.


Have a great day!

Apple watch not tracking distance and speed on Outdoor Cycle Workout

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