You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Aninditha
Aninditha Author
User level: Level 1
9 points

Cannot scan QR Code Whatsapp

After iOS 15.3.1 update, my whatsapp web on other device (laptop) was automatically logged out. I cannot log back in as I cannot scan the QR Code from my laptop through whatsapp app on my phone. I use iphone 8+. I tried everything:

  • whatsapp app had been updated before ios update
  • scan bar code from my phone without wifi
  • remove whatsapp & reinstall
  • reset network on my iphone

Nothing seemed to work. I need the solution ASAP as i use whatsapp on my laptop for work.


Thanks!

iPhone 8 Plus, iOS 15

Posted on Mar 14, 2022 11:37 PM

Reply
Question marked as Top-ranking reply
User profile for user: Raicya
Raicya
User level: Level 10
208,965 points

Posted on Mar 16, 2022 7:12 AM

Try this:

Start WhatsApp Desktop.

Start WhatsApp iPhone -> tap Settings icon (bottom right) -> tap Paired devices -> tap Pair a device.

Point the iPhone at the desktop so that the QR code is scanned.


You need to have Wi-Fi.

View in context

Similar questions

3 replies

Cannot scan QR Code Whatsapp

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up