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User profile for user: Maccbird321
Maccbird321 Author
User level: Level 1
19 points

Activity App on watch not syncing with iPhone 13 Pro

Can anyone help. I recently upgraded my iPhone 11 to IPhone 13 Pro. Everything synced with ease except the activity app on my watch. The watch still records correctly all activity, (steps, rewards, badges etc). But it isn’t showing on the app on the phone? I’ve reset both my watch & phone & can’t understand why it isn’t? Also I had a separate steps app which I’ve just deleted as it’s doing the same thing? Pics attached.

Apple Watch SE, watchOS 8

Posted on Mar 15, 2022 5:18 AM

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User profile for user: Community User
Community User

Posted on Mar 15, 2022 6:23 AM

Check your personal details are correct in your health app profile.

Make sure the watch band is snug but not too tight.

On your iPhone, go to Settings, then tap on Privacy and then select Location Services option and ensure that it is enabled.

On the Location Services section, tap on System Services and then toggle the Motion Calibration & Distance option to enable it.

Then go back to the Home Screen of your iPhone and launch the Watch app.

Then,tap on My Watch option, then tap on Privacy and toggle the Heart Rate option to enable it.

Go back to My Watch section, then tap on Passcode, and toggle the Wrist Detection option to enable it.


Finally, go back to My Watch section, then tap on Workout, and make sure Power Saving mode is disabled. If enabled,turn it off.

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3 replies
Question marked as Top-ranking reply
User profile for user: Community User
Community User

Mar 15, 2022 6:23 AM in response to Maccbird321

Check your personal details are correct in your health app profile.

Make sure the watch band is snug but not too tight.

On your iPhone, go to Settings, then tap on Privacy and then select Location Services option and ensure that it is enabled.

On the Location Services section, tap on System Services and then toggle the Motion Calibration & Distance option to enable it.

Then go back to the Home Screen of your iPhone and launch the Watch app.

Then,tap on My Watch option, then tap on Privacy and toggle the Heart Rate option to enable it.

Go back to My Watch section, then tap on Passcode, and toggle the Wrist Detection option to enable it.


Finally, go back to My Watch section, then tap on Workout, and make sure Power Saving mode is disabled. If enabled,turn it off.

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User profile for user: Community User
Community User

Mar 15, 2022 6:01 AM in response to Maccbird321

Try this;

On your iPhone in the Apple Watch App

Tap My Watch.

Tap General

Tap Reset on the General screen.

Tap Reset Sync Data on the Reset screen.

Then restart your watch.


Turn on airplane mode then turn it off again.

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Activity App on watch not syncing with iPhone 13 Pro

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