Apple Intelligence is now available on iPhone, iPad, and Mac!
📢 Newsroom Update
Apple unveils the new iMac with M4, supercharged by Apple Intelligence and available in fresh colors. Learn more >
Apple unveils the new iMac with M4, supercharged by Apple Intelligence and available in fresh colors. Learn more >
📢 Newsroom Update
Apple’s all-new Mac mini is more mighty, more mini, and built for Apple Intelligence. Learn more >
Apple’s all-new Mac mini is more mighty, more mini, and built for Apple Intelligence. Learn more >
when I tried to log into my MacBook Air, a notification said my password was wrong. I know I entered the correct password because I had it saved with my finger print option. I changed my password and the log in screen says my account is locked. What do I do?
I understand you are certain your password was correct, but you still were unable to log in. Then, you changed your password. Those were reasonable steps to take, but the following may be applicable: If you see an 'Unable to sign you in to your Apple ID' message - Apple Support.
Also, refer to If you can't reset your Mac login password - Apple Support.
I understand you are certain your password was correct, but you still were unable to log in. Then, you changed your password. Those were reasonable steps to take, but the following may be applicable: If you see an 'Unable to sign you in to your Apple ID' message - Apple Support.
Also, refer to If you can't reset your Mac login password - Apple Support.
Locked account
