iPhone keeps randomly pausing music and videos

This just started today. I just barely downloaded the new software thinking that might help but it didn’t. I’ve deleted the apps and reinstall them and I’ve also shut off my phone I’m restarted it. I’m at a loss is there anyone out there that can help.

Posted on Mar 15, 2022 3:50 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 16, 2022 10:48 AM

Hey there Jenmem55,


Thanks for reaching out to Apple Support Communities. We're happy to provide some assistance.


Do you notice this occurring when connecting to a Bluetooth device? See if turning off Bluetooth helps:


Use Bluetooth and Wi-Fi in Control Center


Disconnect from Bluetooth accessories
Open Control Center on your iPhone or iPod touch, or iPad and tap the Bluetooth button the Bluetooth icon. The icon dims and your device disconnects from any accessory it's connected to, except for Apple Watch, Instant Hotspot, Apple Pencil, and Continuity features, like Handoff.
If Bluetooth is turned off, you won’t be able to connect your iOS or iPadOS device to your Bluetooth accessories until:
You turn on Bluetooth in Control Center.
You connect to a Bluetooth accessory in Settings > Bluetooth, or by tapping the AirPlay icon  or  and selecting a bluetooth accessory.
It's 5 AM local time.
You restart your device.


What app is this occurring with? See if the steps here help:


If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open


We hope this helps.


Have a great day!

1 reply
Question marked as Top-ranking reply

Mar 16, 2022 10:48 AM in response to Jenmem55

Hey there Jenmem55,


Thanks for reaching out to Apple Support Communities. We're happy to provide some assistance.


Do you notice this occurring when connecting to a Bluetooth device? See if turning off Bluetooth helps:


Use Bluetooth and Wi-Fi in Control Center


Disconnect from Bluetooth accessories
Open Control Center on your iPhone or iPod touch, or iPad and tap the Bluetooth button the Bluetooth icon. The icon dims and your device disconnects from any accessory it's connected to, except for Apple Watch, Instant Hotspot, Apple Pencil, and Continuity features, like Handoff.
If Bluetooth is turned off, you won’t be able to connect your iOS or iPadOS device to your Bluetooth accessories until:
You turn on Bluetooth in Control Center.
You connect to a Bluetooth accessory in Settings > Bluetooth, or by tapping the AirPlay icon  or  and selecting a bluetooth accessory.
It's 5 AM local time.
You restart your device.


What app is this occurring with? See if the steps here help:


If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open


We hope this helps.


Have a great day!

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iPhone keeps randomly pausing music and videos

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