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Level 1

4 points

Upgrading ICloud

So when I try to upgrade my iCloud storage to a new one it always take me to the payment methods and I also have this card on file that I want to remove but it keeps saying I have a active subscription and i know I don’t have one on that one and yet I still can’t take it off and also about the iCloud I want to pay with apple account but it won’t let me and it always takes me to the payment methods page. So I don’t know what to do about this

iPhone 8 Plus, iOS 15

Posted on Mar 15, 2022 6:26 PM

Best reply

Niel

Level 10

728,327 points

Posted on Mar 15, 2022 7:28 PM

Put in a different card first. While you're able to pay for it with store credit, you'll need to have another method on file while subscribed.

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Upgrading ICloud

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