Lagging games

I have updated to iOS and no difference. I have tried call of duty and it was lagging before not lagging in my iPhone 13 pro max. This is so frustrating and some keys are also not responsive in the game most powerful devices we hold can’t perform well in these games?

on iPhone XR and there isn’t any single frame drop

And I have to close the game and open it again to play smooth always


Posted on Mar 15, 2022 9:30 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 15, 2022 10:30 PM

Dulakshan Said:

"Lagging games: I have installed only the game in my iPhone and nothing in it and it has lots of remaining space"

-------


Thank you for the followup reply.


Troubleshooting Corrupt Purchases:


A. Reinstall this:

Delete the game, and then re-download it.


B. Contact the Developer:

If need be, contact the Developer of the game, asking them for assistance. Perhaps this is a known bug, and they have a fix for it. You'll find their Contact Us information in the app's site of the App Store.


C. Request a New Purchase:

Sometimes, when you purchase something, you may lose the internet connection (i.e due to utility work down the street) rerunning in the file becoming corrupt. So, contact Apple, requesting a new file.

Apple Contact Info:

Why the Wait:

Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

3 replies
Question marked as Top-ranking reply

Mar 15, 2022 10:30 PM in response to Dulakshan

Dulakshan Said:

"Lagging games: I have installed only the game in my iPhone and nothing in it and it has lots of remaining space"

-------


Thank you for the followup reply.


Troubleshooting Corrupt Purchases:


A. Reinstall this:

Delete the game, and then re-download it.


B. Contact the Developer:

If need be, contact the Developer of the game, asking them for assistance. Perhaps this is a known bug, and they have a fix for it. You'll find their Contact Us information in the app's site of the App Store.


C. Request a New Purchase:

Sometimes, when you purchase something, you may lose the internet connection (i.e due to utility work down the street) rerunning in the file becoming corrupt. So, contact Apple, requesting a new file.

Apple Contact Info:

Why the Wait:

Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

Mar 15, 2022 9:56 PM in response to Dulakshan

Dulakshan Said:

"Lagging games: I have updated to iOS and no difference. I have tried call of duty and it was lagging before not lagging in my iPhone 13 pro max. [...] And I have to close the game and open it again to play smooth always"

-------


Troubleshooting a Lagging iPhone App:


Try Removing Of Data from the iPhone itself...


Troubleshooting iPhone Storage:

Internal storage cannot be upgraded. It is what it is. So, the maximum internal storage capacity never increases, even if you upgraded your iCloud plan. Learn More here: What's the Difference Between Device Storage and iCloud Storage? Apple Support. So, you'll just have to clear space, and then perform the upgrade.


So, what to do:

Clear Space:

Try clearing internal storage though use of the following:

What Space to Clear:

A. Clear Temporary Internet Files:

Clear your Temporary Internet Files(Cookies & Cache) of Safari:


And...



B. Clean TV and Music Libraries:

Remove all unneeded files from your TV and Music Libraries. Full-Movies take up 2-4GB typically, and a bunch of those would take up a load of storage, ideally. So, if you have any movies that are not needed, then delete them.


And...


C. "Other" being the Culprit:

Use this Link: How to Check the Storage on your iPhone, iPad, and iPod touch - Apple Support. The storage named "Other" is the grey bar. So, to clear that, this is what to perform: Clear Other storage on your iPhone or iPad - Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Lagging games

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.