Delay when turning off the screen

Hi, I’ve been talking recently with a help assistant (about two months ago, when the 15.2.1 was the latest OS). He claimed that Apple is working with the problem in my device. I have an iPhone 13 (working at 15.4) and still with double-click to pay turned on takes more time to turn off the screen than when that feature is inactive. Is there any chance that it will be finally fixed? Thanks in advance.

iPhone 13

Posted on Mar 16, 2022 1:46 AM

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3 replies

Mar 16, 2022 3:57 AM in response to Kuba25

It isn't a problem that I have seen mentioned here on the forum.

First remove any security apps and see if it helps.

then

Backup, restore to factory, test, and restore from backup

If you can import your media to Photos or iTunes in a computer and copy important documents to a cloud server it will give you some resilience in case the restore from backup fails.

(1)          How to back up your iPhone, iPad, and iPod touch - Apple Support

(2)          Restore your iPhone, iPad, or iPod to factory settings - Apple Support

(3)          Restore your iPhone, iPad, or iPod touch from a backup - Apple Support

 

If the problem remains then do step (2) again but set up as new without restoring any backup. If that fixes it then it is probably a rogue app.

Otherwise arrange a repair

iPhone Repair - Official Apple Support

 


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Delay when turning off the screen

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