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screen often turns off during operation

My iPhone 12 often turns off the screen by itself multiple times during Candy Crush or running an App, restarting the phone does not solve the issue. I don't think that's an hardware issue. Very annoying.

iPhone 12, iOS 14

Posted on Mar 11, 2021 7:45 AM

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Question marked as Top-ranking reply

Posted on Mar 11, 2021 7:50 AM

The screen will turn off and the phone will lock if you don’t touch it for a settable period of time (Settings/Display & Brightness/Auto-Lock). It should not shut off when you are using the phone, except if you are on a phone call and you hold the phone to your face.

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screen often turns off during operation

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