watch and phone will not sync and I am unable to sign in on activity with apple ID.

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Level 1

4 points

watch and phone will not sync and I am unable to sign in on activity with apple ID.

Activity on my watch will not sync with my phone. I have an iPhone11 and my watch is a series 6. I am unable to sign in to my ID on the watch app.

iPhone 11

Posted on Mar 16, 2022 8:49 AM

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Answer 1

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Community User

Mar 16, 2022 8:52 AM in response to margene272

On your iPhone in the Apple Watch App

Tap My Watch.

Tap General

Tap Reset on the General screen.

Tap Reset Sync Data on the Reset screen.

Then restart your watch.

Turn on airplane mode then turn it off again.

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Answer 2

margene272 Author

Level 1

4 points

Mar 16, 2022 9:09 AM in response to Community User

Sorry, I am a rank beginner. I did the Forced Restart and also restarted the phone but it hasn't helped. The last few days the phone and watch have not talked to each other when I leave my home. Is that the same problem? Can you tell me where to find the re-pairing? Is it on the watch or the phone? I can't seem to find where the re-pair info is.

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